VOICE LOGGING RECORDER SYSTEM REQUEST FOR PROPOSAL (01/09/2025)

Question # 1 (01/16/25)

How many monitors will be recorded, and what is the display resolution?

Answer # 1

Current solution is 3 monitors.  (2) 24” @ 1920×1080 (1) 32” @ 2560×1440. With option of adding another 32”.  Current layout of monitors are: Additional 32” may go above Monitor 1, not yet determined if another monitor and exact location.

Question # 2 (01/16/25)

How many SIP trunks do you currently have and need recorded?

Answer # 2

Currently we have (2) admin SIP trunks and (2) 911 SIP trunks.  After speaking with Motorola Vesta they are handing off the traffic through (2) Span Ports.

Question # 3 (01/16/25)

Are you limiting your solution to the Microsoft Windows operating system?

Answer # 3

Would prefer only to put on our Microsoft Active Directory, but looking for vendor solution based as well as how Vendor support will perform updates on OS during contract period.

Question # 4 (01/16/25)

Is the Microsoft SQL database management system a mandatory requirement?

Answer # 4

No this requirement maybe looked at based on vendor solution, just what currently is in place.

Question # 5 (01/16/25)

Conflicting dates are shown below within the respective numbered section of the RFP.

1.3 PROPOSER QUESTIONS AND COMMUNICATIONS WITH CU911

Deadline for Proposer Questions January 23, 2025

1.3.1 CU911 will address questions from Proposers about this RFP. Proposer questions must be submitted in writing via email by January 20, 2025, at 3:00 PM MST. Copies of questions relevant to the RFP process, together with CU911’s response, will be posted on CU911’s web site at https://www.centralutah911.org

Answer # 5

Official deadline date for Proposer Questions is 01/23/25 – sorry for typo.

Question # 6 (01/21/25)

Is the 60 Miles for a local tech a requirement? Or is remote support okay and if needed we can be on site within the day?

Answer # 6

Please note in quote if local tech support is available and what response time for local individuals is.  Remote support time please note response time.