Executive Director

Salary Range: $90,000 - $130,000 DOE

Central Utah 911 (or CU911) was established in 2018 through a mutual effort of Utah County, Juab County and the municipalities of Alpine, American Fork, Cedar Fort, Cedar Hills, Eagle Mountain, Elk Ridge, Fairfield, Genola,

Goshen, Highland, Nephi, Lehi, Payson, Pleasant Grove, Salem, Santaquin, Saratoga Springs, Spanish Fork, Vineyard, and Woodland Hills.  These communities are located in Utah and Juab Counties which are in the central part of Utah. 

Utah County covers approximately 2,100 square miles and a population of about 675,000.  Central Utah 911 serves cities whose total population is over half of the total county’s base, at about 400,000 with a high growth projection. Juab County covers approximately 3,400 square miles and a population of about 12,000.

Central Utah 911 is a primary Public Safety Answering Point, receiving, processing and dispatching emergency 911 and non-emergency public safety requests for police, fire and EMS, with 13 law enforcement agencies and 21 fire/ EMS agencies.

The Interlocal Agency is governed by a Board of Directors which consists of 22 voting members who are elected or appointed from the member municipalities and county.  An Operations Advisory Committee works with the district administration on operational matters.  This committee is comprised of each police chief and fire chief in the member areas, and provides recommendations to the Board of Directors.

Central Utah 911 is housed in a facility which was occupied in December 2016.  The center is a self-contained operation that is staffed by an Executive Director, two Operation Managers, an IT Manager, a Business Manager, five Shift Supervisors, and 37 FTE Telecommunicators (Leads, Dispatcher 2’s and Dispatcher 1’s), as well as parttime dispatchers .  Other administrative staff includes Performance Standards Supervisor and 2 Performance Development Supervisors.

Executive Director Qualifications:

Central Utah 911’s Board of Directors is seeking an innovative and experienced public safety communications professional who possesses a progressive management style and excellent communication skills, to lead the organization in providing and ensuring exceptional and professional public safety communications services.

The following factors of education, experience, and management style have been identified as ideal attributes for the Executive Director to possess in order to function effectively in the position.

  • Eight or more years of progressively responsible experience in public safety communications, in a primary Public Safety Answering Point (PSAP), with a minimum of five (5) years of progressively responsible management experience within a PSAP. Ideally, work experience at the upper management level is desired.
  • A bachelor’s degree from an accredited four (4) year college or university, in business or public administration, communications, information technology or a related field is preferred. A combination of associated work experience, as well as formal training and education may be considered in lieu a bachelor’s degree.   Advanced development training is a plus.
  • Managerial maturity, experience, self-confidence, and strength of personal convictions to assertively provide administrative leadership, insight, counsel, and recommendations to the Board of Directors, Operations Advisory Board, and staff, effectively guiding and growing the organization.
  • Ability to analyze and present data, operational requirements, and financial information into an easy to understand format for evaluation of services.
  • Significant experience in the development and effective administration of a comprehensive budget and conscientious management of funds, and attention to detail of payroll, accounting and expenditures.
  • Demonstrated ability to work effectively with elected and appointed officials, as well as public safety communications groups, community groups, and the general public. Set a positive example as an advocate for CU911 with a focus on responsiveness to community and individual concerns.
  • Experience in developing and maintaining positive and effective inter-jurisdictional working relationships with other state and local agencies and organizations that interact with CU911.
  • Experience in evaluating organizational structure, staffing, and operations. Experience in maintaining a highly responsive, efficient, productive, and high morale workforce.
  • Possess strong and successful experience in executive management and supervisory direction, employee motivation, performance review and development.
  • Experience in short and long range strategic planning that addresses operation, administration, and financial planning. Knowledge of fire and emergency medical service operations and experience with quality management techniques.

To apply do the following:

1. Complete the Application. Download Here

2. With Application, Submit Resume, Introductory Cover-letter and five (5) professional references by January 31, 2022

a. By Mail:

Central Utah 911

Attn:  Executive Director

3047 North 400 West

Spanish Fork, UT  84660

b. By Email: jobs@cu911.org

Central Utah 911 is an Equal Opportunity Employer.


3047 N 400 W
Spanish Fork, UT 84660

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